About
Principal-led delivery. Enterprise experience.
Every engagement led by a 25-year enterprise technology veteran who's been on both sides of the table.
Meet the founder
Kurt Hamm
Kurt Hamm spent 25 years inside the enterprise technology machine — as a CIO managing a $33M IT budget and 150 staff, as a Chief Administrative Officer running IT, security, HR, and procurement for a state agency during a pandemic, and as a technical strategist for firms like Deloitte, TTEC Digital, and Slalom.
He has led contact center modernizations from Avaya to Amazon Connect, implemented Salesforce for case management under live load, rebuilt a security program after a major data breach under congressional scrutiny, and scaled a state unemployment contact center from 200 to more than 1,200 agents during the pandemic.
Kurt brings experience as both a technology buyer and a delivery leader. He leads each engagement personally, with responsibility for the architecture, the implementation, and the integrations between systems. Specialists join the work when their expertise is needed.
Credentials
Credentials & certifications
- SBA-Certified SDVOSB
- Service-Disabled Veteran-Owned Small Business, certified by the U.S. Small Business Administration. Eligible for SDVOSB set-aside contracts across federal agencies.
- SAM Registered
- Active registration in the System for Award Management. UEI, CAGE code, and NAICS codes are on the capability statement.
- Military service
- U.S. Army National Guard Intelligence Analyst (E-6). Activated for Desert Storm. Top Secret clearance. The discipline, decisiveness, and mission focus carry into every engagement.
Scale
Environments we operate in
We don't name clients. We describe the scale and complexity of environments where we've delivered results.
- State government agencies managing 150+ IT staff and $33M+ technology budgets
- Fortune 500 contact centers with 300-4,000+ agents across multiple platforms
- Healthcare and insurance organizations navigating regulated integration requirements
- Public sector agencies modernizing from legacy IVR and ACD to cloud-native platforms
- Enterprise environments spanning Amazon Connect, Salesforce, ServiceNow, NICE CXone, and Avaya
Thirty minutes, straight answers, no sales rep.
Book directly on the calendar, or see the work first.